Allied Bank customers across Pakistan are reporting widespread disruptions to banking services, with users complaining that the myABL app, WhatsApp Banking, transactions, ATM cards and customer helpline are not working.
A growing number of Allied Bank Limited (ABL) customers say they have been unable to access essential banking services since last night, triggering frustration and concern among users.
Customers have reported problems ranging from failed transactions and an inaccessible myABL mobile app to unresponsive WhatsApp Banking and difficulties contacting the bank’s 24/7 helpline.
Allied Bank officially describes myABL as its 24/7 digital banking platform, providing customers with services including transfers, bill payments and other banking facilities.
What are Allied Bank customers reporting?
Several customers have taken to social media to report similar problems.
One customer questioned whether Allied Bank is experiencing a technical outage after two failed transactions, an inaccessible myABL app and problems checking their account balance through myABL WhatsApp Banking.
Another user asked why ABL was down without prior notification, while another reported that both the app and WhatsApp Banking were unavailable and that a transfer from Easypaisa to an ABL account had also failed.
Some customers are reporting even broader disruptions.
“The app is not opening at all, my ATM card is also not working, and WhatsApp Banking is unavailable as well.”
Another customer claimed that the issue had continued since last night and said there appeared to be no response through the bank’s UAN number or WhatsApp channel.
The reports suggest that the issue may be affecting multiple banking channels simultaneously. However, Allied Bank has not been found to have publicly confirmed the cause or scope of the reported disruption at the time of publication.
Is Allied Bank down right now?
Based on the customer reports reviewed by Prime Curators, there appears to be a significant number of users experiencing difficulties with Allied Bank services.
However, it is too early to conclusively state whether all Allied Bank services are down nationwide or identify the technical cause without an official statement from the bank.
Allied Bank’s official website lists its Contact Center as a 24/7 service and provides 042-111-225-225 and 1222 as contact numbers.
The bank’s myABL WhatsApp Banking service is also designed to provide services such as balance inquiries and statements through WhatsApp.
Customers demand answers
The biggest concern among affected customers appears to be the lack of clear communication about the disruption.
For banking customers, an extended outage can prevent access to account balances, fund transfers, card payments and other essential services. When several channels appear to be unavailable simultaneously, customers naturally want to know whether their accounts and funds remain secure and when normal services will resume.
Prime Curators has reached out to the available public information from Allied Bank and will update this story if the bank confirms the outage, provides a reason for the disruption or announces a restoration timeline.
If you are experiencing the same issue with Allied Bank, share your experience in the comments.